RM Education has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site: www.hellomylo.com

We use your IP address to help diagnose problems with our server, and to administer our web site. Your IP address is also used to gather broad demographic information.

This web site uses cookies, which are small text files on your computer. A cookie contains identifying information. The cookie is used to make the link between you and the information you have provided to the web site. The creation of a cookie on your computer does not give the web site any access to other information such as your email address.

The European Union Directive on Privacy and Electronic Communications (the "Directive"), which came into force on 31st July 2002, recognises that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of web site users. The Directive makes it compulsory for web sites to inform users if cookies are being used, and to provide some information on how cookies are used. This web site (in common with most other web sites) will not work without cookies.

This site's registration form requires you to provide us with some contact information (e.g. name and email address). We sometimes use this contact information from the registration form to send you information about our company and our products and services by phone, email etc. This contact information is also used to contact you when necessary. If at any time you wish to stop receiving information from RM Education, please contact us and we will update our records accordingly.

This site contains links to other sites. RM Education is not responsible for the privacy practices or the content of such web sites.

In some cases, we work with other companies to provide products and services. In such cases we will never share your details directly with another company, except where this is required to fulfil an order for those third party products or services.

Our site uses a form to help us manage requests. We collect contact information (like email addresses). Contact information is used to respond to enquiries, or get in touch with you when necessary.

Our online surveys ask for contact information (like email addresses). We use contact information from our surveys to send information about our company.

Public forums

This site may include chat rooms, forums, message boards, and news groups. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All instances of unauthorised attempted access to our site are logged and investigated. Where necessary, RM Education will inform law enforcement agencies or other relevant organisations regarding misconduct.

Email

At RM Education, we respect the privacy of email accounts and we store your email addresses just as securely as other information on www.hellomylo.com. Your details will not be passed to ANY organisation beyond the RM Group of companies without your explicit permission.

However, we may use email to keep you up to date with news about products, services and offers that we think may be of interest to you. If you do not want to be kept informed in this way by email, please let us know. You can do this by unticking the 'Contact me with information about MYLO updates.' box in the 'Change email settings' section of the Account settings page or by choosing the unsubscribe option within the email.

Choice/opt-out

This site provides you with the opportunity to opt-out of receiving communications from us at the point where we request contact information from you.

To prevent you receiving such communications from RM Education in the future, you can:

• change your contact preferences in the 'Change email settings' section of the Account settings page.
• send your request using the contact us form.
• send a letter clearly identifying yourself and asking that we remove you from our contact lists.

Letters should be sent to:

Privacy - The MYLO Team
RM Education
Sovereign House
Stockport Road
Cheadle
SK8 2EA
United Kingdom

Correct/update

To change or modify information previously provided, you can:

• change the information on the Account settings page.
• send your request using the contact us form and provide the correct information.
• send a letter clearly identifying yourself and asking that we correct or update our database.

Letters should be sent to:

Privacy - The MYLO Team
RM Education
Sovereign House
Stockport Road
Cheadle
SK8 2EA
United Kingdom

Contacting the web site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can:

• send your question using the contact us form.
• send your question in a letter.
• telephone or email the MYLO helpline.

Letters should be sent to:

The MYLO Team
RM Education
Sovereign House
Stockport Road
Cheadle
SK8 2EA
United Kingdom

Telephone: +44 (0)8453 077 834

Email: info@hellomylo.com